Customer Service Advisor - Bridgetowne/Eastwood XTRA 2026

Philip Morris International(2 months ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$46,681 - $63,198 (estimated)Customer Service

About this role

An entry-level Customer Service Advisor who interfaces with customers via inbound calls, outbound calls, or online channels to support and resolve routine product or service inquiries. The role is full-time and based in Quezon City, providing front-line support within a client service program. It is positioned as a starter-level role within a customer support team.

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Required Skills

Customer Service
Call Handling
Communication
Empathy
Multitasking
PC Navigation
Data Entry
Problem Solving
Teamwork
Shift Flexibility

+1 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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