Customer Service Advisor - Cebu IT Park Events 2026

Philip Morris International(2 months ago)

Cebu, PhilippinesOnsiteFull TimeJunior$44,824 - $60,826 (estimated)Customer Service

About this role

The Customer Service Advisor position serves as the primary point of contact for customers, interfacing via inbound and outbound calls as well as online channels. This role focuses on providing support and resolving routine issues related to the client's products or services, ensuring customer satisfaction and adherence to performance metrics.

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Required Skills

Customer Service
Call Handling
Communication
Computer Skills
Multi-tasking

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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