Customer Service Advisor - Digital Intake - Baguio - 2025

Philip Morris International(1 year ago)

Baguio City, PhilippinesOnsiteFull TimeJunior$52,995 - $71,335 (estimated)Customer Service

About this role

The Customer Service Advisor - Digital Intake position serves as a vital point of contact for customers, providing assistance and resolution for routine issues regarding the client's products or services. This role emphasizes delivering exceptional customer service and support via various communication channels, ensuring customer satisfaction through effective problem-solving and rapport-building.

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Required Skills

Customer Service
Communication
Problem Solving
Teamwork
Attention to Detail

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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