Customer Service Advisor - Homecoming - Iloilo 2025

Philip Morris International(5 months ago)

Iloilo City, PhilippinesOnsiteFull TimeJunior$43,502 - $59,116 (estimated)Customer Service

About this role

An entry-level Customer Support Associate I based in Iloilo providing front-line customer-facing support for client accounts in a contact center setting. The role operates within a program framework under close supervision and serves as the initial point of contact across phone and online channels.

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Required Skills

Customer Service
Verbal Communication
Written Communication
PC Literacy
Multitasking
Detail Orientation
Empathy
Teamwork
Shift Flexibility
Call Handling

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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