IT Service Desk Analyst I
Gilchrist(26 days ago)
About this role
A Service Desk Analyst at GBMC HealthCare is an entry-level IT role that serves as the front-line point of contact for end users. The position operates under direct supervision within the IT Service Desk and supports users via phone, email, remote assistance, and occasional on-site visits. The role is based in a healthcare environment and includes on-call responsibilities as required.
Required Skills
- Windows 10
- Microsoft Office
- Active Directory
- Imaging
- Hardware Repair
- Remote Support
- Ticketing
- Customer Service
- Onsite Support
- Communication
Qualifications
- High School Diploma
- Technical Certificate
- CompTIA A+
- ITIL
- HDI
- MTA
- MCP
About Gilchrist
gilchristcares.orgGilchrist is Maryland’s leading nonprofit provider of serious illness and end-of-life care, providing care at every stage of serious illness.
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