Customer Service Advisor - Homecoming - Shaw 2026

Philip Morris International(2 months ago)

Mandaluyong, PhilippinesOnsiteFull TimeJunior$46,586 - $63,045 (estimated)Customer Service

About this role

A Customer Service Advisor (Customer Support Associate I) who handles customer interactions for client products and services via phone and online channels. This entry-level, full-time role is based at the Mandaluyong City (Shaw) site within a contact-center environment supporting client service delivery.

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Required Skills

Customer Service
Communication
PC Navigation
Multitasking
Detail Orientation
Empathy
Call Handling
Data Entry
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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