Customer Service Advisor - Iloilo XTRA 2026
Philip Morris International(2 months ago)
About this role
A Customer Service Advisor (Customer Support Associate I) in Iloilo is an entry-level, full-time role within a BPO customer service program supporting client engagements. The position is office-based at Iloilo Business Park and operates in a metrics-driven, shift-rotation environment. It functions under close supervision within the customer service organization.
Required Skills
- Customer Service
- Call Handling
- Empathy
- Communication
- Multitasking
- PC Knowledge
- Detail Oriented
- Problem Solving
- Data Entry
- Shift Flexibility
Qualifications
- High School Diploma
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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