Customer advisor
NATIONAL(7 months ago)
About this role
Customer Advisor role at Capita South Africa supporting a major UK cellular network campaign. The position is a full-time, permanent, on-site role based in Cape Town operating UK-time shifts and offering shift allowances and performance bonuses. Candidates are expected to have previous BPO or customer service experience.
Required Skills
- Customer Service
- Inbound Calls
- Billing Enquiries
- Account Updates
- Sales Acumen
- Active Listening
- Time Management
- Problem Solving
- Communication
- Computer Skills
+2 more
Qualifications
- Grade 12 (Matric)
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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