Customer Service Advisor in German

Philip Morris International(1 month ago)

RemoteFull TimeJunior$44,540 - $60,239 (estimated)Customer Service

About this role

The Customer Service Advisor in German is responsible for interfacing with customers to provide support and resolution for routine problems related to the client's products or services. The role involves handling inbound and outbound calls as well as interactions via the Internet, ensuring customer satisfaction and effective communication throughout the process.

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Required Skills

Customer Service
Problem Solving
CRM Tools
Data Entry

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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