Customer Service Advisor - Japanese 2026

Philip Morris International(1 month ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$54,438 - $73,224 (estimated)Customer Service

About this role

The Customer Service Advisor - Japanese serves as the initial contact for consumer inquiries, providing feedback and issue resolution across various channels. The role involves troubleshooting, researching solutions, and ensuring customer satisfaction by meeting daily performance goals.

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Required Skills

Troubleshooting
Customer Satisfaction
CRM Usage
Data Documentation

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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