Customer Service Advisor (Seasonal Contract)

NATIONAL(6 months ago)

Cape Town, South AfricaOnsiteFull TimeJunior$45,205 - $61,372 (estimated)Customer Service

About this role

A Customer Service Advisor (Seasonal Contract) at Capita South Africa is a fixed-term, full-time call centre role based in Cape Town supporting a UK-hours campaign. The position involves shift-based work including festive season coverage and offers a competitive remuneration package with bonuses, shift allowances and career development opportunities. It is aimed at candidates with basic qualifications and short-term customer-facing experience.

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Required Skills

Customer Service
Troubleshooting
Communication
Time Management
Active Listening
Problem Solving
Empathy
Computer Literacy
Webchat
Email Support

+2 more

Qualifications

Grade 12
Clear Credit Record
Clear Criminal Record

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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