Customer Service Advisor (Spanish Speaker)
Farfetch(1 month ago)
About this role
The Customer Service Advisor (Spanish Speaker) at Farfetch is responsible for supporting customers and partners within the luxury fashion marketplace. Based near Porto, the role operates within the Operations team, helping manage the customer-facing side of the order journey. The advisor represents the Farfetch brand, handling inquiries and providing information about products and services across multiple channels. This position offers experience and growth opportunities in a dynamic, international environment.
Required Skills
- Customer Support
- Email Communication
- Telephone Communication
- Product Knowledge
- Service Information Provision
- Stakeholder Communication
- Spanish Language
- English Language
- IT Systems
- Windows Packages
+4 more
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
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