Customer Service Advisor - Spark XTRA 2026

Philip Morris International(2 months ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$54,952 - $73,804 (estimated)Customer Service

About this role

The Customer Service Advisor position involves interfacing with customers through various communication channels, providing support and resolution for routine issues regarding the client's products or services. The role emphasizes delivering high-quality service while ensuring customer satisfaction and adherence to performance indicators.

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Required Skills

Customer Service
Problem Resolution
Communication
Multi-tasking
Attention to Detail

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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