Customer Service Advisor - UPA 2025

Philip Morris International(1 year ago)

Quezon City, PhilippinesOnsiteFull TimeJunior$49,429 - $66,695 (estimated)Customer Service

About this role

Customer Support Associate I is an entry-level call center role providing front-line support to customers of client organizations via phone and internet channels. The position operates within a metrics-driven contact center and is based onsite in Quezon City. This is a full-time role that requires shift flexibility and adherence to client procedures and standards.

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Required Skills

Customer Service
Communication
Empathy
Computer Navigation
Multitasking
Attention To Detail
Data Entry
Call Tracking
Teamwork
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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