Customer Service Advisor
Farfetch(18 days ago)
About this role
A Customer Service Advisor at Farfetch delivers high-quality support to consumers and partners in a luxury fashion e-commerce environment. The role represents the Farfetch brand across multiple communication channels and reports to the Customer Service Supervisor. It provides hands-on experience in a fast-paced operations team with opportunities for growth as the team expands.
Required Skills
- Customer Service
- Multichannel Support
- Email Support
- Chat Support
- Phone Support
- Communication
- Listening
- IT Systems
- Windows
- Fashion Knowledge
+1 more
Qualifications
- English B2
About Farfetch
farfetch.comFARFETCH is a global online marketplace for modern luxury fashion that connects consumers with boutiques, brands, and speciality retailers around the world, offering 100,000+ designer styles. Beyond retail, it combines e-commerce with technology, logistics and platform services—supporting global delivery, returns, payments and white‑glove experiences for partners. FARFETCH also operates complementary businesses across resale and brand partnerships, known for curated editorial commerce and a tech‑enabled approach to scaling luxury retail worldwide.
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