Customer Service Advisor
NatWest(28 days ago)
About this role
A Customer Service Advisor at NatWest Boxed works within the bank’s contact centre organisation supporting Boxed clients and contributing to improvements in customer experience and operational efficiency. The role sits within a remote-first environment and is suited to candidates with frontline financial services experience who want to develop analytical and process-improvement expertise.
Required Skills
- Customer Service
- Data Analysis
- Contact Centre
- Performance Metrics
- Process Improvement
- Coaching
- Microsoft Excel
- PowerPoint
- Word
- Automation
+4 more
About NatWest
natwest.comWelcome to NatWest. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
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