Customer Service Advisor

First Mile(4 days ago)

Birmingham, United KingdomOnsiteFull TimeJunior$41,351 - $56,267 (estimated)Customer Services

About this role

A Customer Service Advisor handles customer inquiries and provides support to ensure client satisfaction. The role involves interacting with customers, resolving issues, and maintaining positive relationships within the environmental services industry.

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Required Skills

Customer Service
Communication
Problem Solving
Client Relations
Conflict Resolution

About First Mile

firstmile.com

First Mile delivers scalable eCommerce shipping solutions by unifying national, regional, and local delivery networks to provide reliable service at lower costs for domestic and international shipments. Powered by Xparcel, its unified shipping carrier platform streamlines logistics and optimizes shipping spend for ecommerce brands. The solution targets merchants seeking improved reliability, cost efficiency, and end-to-end visibility across their shipping programs. First Mile helps elevate the shipping experience through comprehensive logistics optimization and nationwide coverage.

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