Customer Service Advisor
Hastings Direct
About this role
A Customer Service Advisor provides exceptional customer experiences through telephony and digital communication channels. The role involves managing customer inquiries, supporting product and policy-related needs, and adapting to various communication channels as the role progresses.
Skills
About Hastings Direct
hastingsdirectcareers.comCustomer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London.
Recent company news
ZscalerHastings Direct Case Study | Customer Stories
Apr 29, 2025
EYHow an established insurance company became digital-first
Jun 19, 2025
Insurance BusinessComplex car hire scam targeting insurance claims exposed
Sep 2, 2025
MicrosoftHastings Direct migrates Guidewire and other applications to Azure VMware Solution, increasing performance by 1.6 times
Jan 23, 2024
Insurance EdgeInteresting Credit Hire Fraud Case: Fake Charges, Director Liability & More
Dec 15, 2025
About Hastings Direct
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hastings Direct.
Salary
$26k – $30k
per year