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© All Rights Reserved. ApplyBlast.com
iThemba
This role involves handling customer queries across multiple channels, including email, live chats, social media, phone, and voicemail, to deliver exceptional service in a fast-paced telephony environment. The Customer Service Advisor acts as a brand ambassador, resolving customer problems while building rapport and demonstrating empathy. The position requires maintaining accurate records, collaborating with internal teams to resolve technical issues, and contributing to the continuous improvement of the customer support offering.
iThemba Kuluntu empowers rural communities with systemic solutions in education, water access & safety, food security - creating lasting change together!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iThemba.
iThemba didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role