Customer Service Advisor

The Customer Service Advisor role at Xplor involves serving as the primary point of contact for clients, resolving inquiries and issues via phone, chat, email, and tickets to ensure a positive customer experience. This position supports small and medium-sized businesses by managing account details, handling overdue balances, and contributing to continuous improvement efforts. The role requires strong communication and problem-solving skills to maintain client trust and help businesses thrive using Xplor's technology solutions.