Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford
Santander(29 days ago)
About this role
Customer Service Advisors in Homes Direct (Servicing) support Santander customers with mortgage and loan enquiries, delivering high-quality service across phone (and, when trained, live chat) channels. The role is based in Bradford with a hybrid working pattern after onsite training and offers a structured starting package and progression opportunities within Retail & Commercial Banking.
Required Skills
- Communication
- Computer Skills
- Numeracy
- Customer Service
- Attention To Detail
- Fraud Detection
- Digital Adoption
- Live Chat
About Santander
santander.comSantander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.
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