Executive, Live Chat
Hong Leong Bank Berhad(1 year ago)
About this role
The Live Chat Executive handles bank product enquiries through HLB’s live chat channels, including the corporate website, HL Connect, and the Mobile Chat application, to deliver a world-class service experience to customers. The role supports digital customer engagement and reports to the Cognitive Customer Advisor Manager at Hong Leong Bank.
Required Skills
- Live Chat
- Customer Support
- Communication
- Copywriting
- SEO
- Web Markup
- Microsoft Office
- Bilingual
- Escalation
- Teamwork
Qualifications
- Diploma/Degree in Any Field
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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