Customer Service Advocate – Benelux Region
Cepheid(28 days ago)
About this role
A Customer Service Advocate at Leica Microsystems is the primary interface for customers, field service engineers, and internal teams across the Netherlands and Belgium, ensuring customer satisfaction and timely execution of aftermarket service activities. The role supports microscopy and imaging customers within a life sciences and diagnostics environment and contributes to operational excellence through coordination and follow-up of service jobs.
Required Skills
- Customer Service
- Spare Parts
- Scheduling
- Quoting
- Work Orders
- SAP
- Salesforce
- Communication
- Dutch
- French
Qualifications
- GCSE
- VMBO
- MAVO
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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