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Customer Service Advocate at Taskrabbit - ApplyBlast

Customer Service Advocate

Taskrabbit

2 months ago

3.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Advocate at Taskrabbit will provide exceptional, customer‑obsessed support across email, chat, messaging, and phone channels for clients, Taskers, and partners. The role focuses on understanding customer needs, using feedback and metrics to improve satisfaction, and delivering proactive, solution‑focused assistance.

Responsibilities

Provide multilingual customer support via email, chat, and phone
Identify and resolve complex customer issues
Analyze customer feedback to improve service processes

Skills

About Taskrabbit

taskrabbit.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2008

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Taskrabbit is an on‑demand services marketplace that instantly connects people and businesses with vetted local independent contractors (“Taskers”) for same‑day help with cleaning, furniture assembly, home repairs, moving, mounting, errands and other household chores. Customers book via the website or app to see transparent pricing, reviews and secure payments. Taskrabbit operates across North America and Europe and is part of the IKEA Group, focused on fast, reliable home‑service solutions.