Customer Service Agent – Financial Services - South Africa
WNS Global Services
About this role
This role involves assisting customers via multiple channels, verifying accounts and documentation, evaluating loan applications, and ensuring high customer satisfaction by providing personalized support. It emphasizes customer verification, issue resolution, and handling vulnerable customers with care.
Skills
About WNS Global Services
wns.comWNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.
About WNS Global Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for WNS Global Services.
Salary
$30k – $40k
per year
More jobs at WNS Global Services
Associate - - BCom / BAF/M.COM - looking only for Fresher and Located in Mumbai- Job location - Thane - US shifts (6.30pm to 3.30am)
WNS Global Services
Associate - Operations
WNS Global Services
Actuarial - Group Manager - Gurgaon
WNS Global Services
REF81569Z_2025188291 - Program Analyst - WTS - SAP ABAP - 2 to 3 years experience
WNS Global Services
Similar Jobs
German speaking Customer Support Agent to Athens, Greece
Next Job Abroad
Russian Customer Service Representative
SuperStaff
Service Desk Agent
Florida Department of Highway Safety and Motor Vehicles
Customer Svc Rep- Natl Accts
Ben E. Keith Company
Transportation Customer Service -TH + EN (B2)
adi recruitment
CUSTOMER CARE AGENT
DUF1000