Customer Service Agent

Allegiant(29 days ago)

Clearwater, FLOnsiteFull TimeJunior$30,000 - $30,000Customer Service

About this role

This Airport Customer Service Agent role in Clearwater, FL focuses on assisting airline passengers for both scheduled and charter services. The position involves handling customer inquiries, supporting check-in and boarding processes, and ensuring compliance with airline and airport regulations. The role also includes managing baggage services, addressing delayed or lost luggage issues, and supporting customers with special needs. It requires working in a physically demanding airport environment with varying shifts and conditions.

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Required Skills

Customer Service
Ticket Processing
Baggage Handling
Time Management
Verbal Communication
Written Communication
Safety Compliance
Security Monitoring
Conflict Resolution
Problem Solving

+5 more

Qualifications

High School Diploma/GED

About Allegiant

allegiantair.com

Allegiant Air is an American low-cost scheduled and charter airline headquartered in Las Vegas, Nevada, and a subsidiary of Allegiant Travel Company. It operates a point-to-point network that primarily links small and mid-size U.S. communities with leisure destinations, often using secondary airports to keep fares low. The carrier uses a fleet of narrow‑body jets (primarily Airbus A320‑family aircraft) and generates additional revenue through ancillary fees and bundled vacation products like hotels and car rentals. Founded in 1997, Allegiant is publicly traded (NASDAQ: ALGT) and is known for a no‑frills, leisure‑focused business model.