Customer Service Agent

Clinical Careers Page(1 month ago)

Allentown, PAOnsiteFull TimeMedior$79,701 - $107,516 (estimated)CSS - Patient Accounting (1004-13054)

About this role

A Patient Accounting Representative at Lehigh Valley Health Network serves as the patient-facing financial liaison for hospital and physician services, providing clear information about billing, insurance, and financial assistance. The role emphasizes professional patient interaction and communication while working within the health network's revenue cycle framework. It supports the organization’s focus on compassionate, high-quality care and patient advocacy.

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Required Skills

Charging
Coding
Insurance
Payments
Collections
Financial Counseling
Registration
Billing
Patient Communication
Microsoft Office

+3 more

Qualifications

High School Diploma/GED
Associate’s Degree in Health Care Administration, Finance or Business

About Clinical Careers Page

lvhn.org

Lehigh Valley Health Network (LVHN) is a not‑for‑profit, integrated medical organization that provides comprehensive health care services to the Lehigh Valley and surrounding regions. LVHN operates hospitals, outpatient and urgent care centers, primary care and specialty practices, and offers advanced programs in areas such as cardiology, oncology, and behavioral health, alongside telehealth and rehabilitation services. The system combines clinical care with research, medical education, and community health initiatives to improve population health across its service area. Patients and partners rely on LVHN for coordinated, patient‑centered care and regional clinical expertise.

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