Patient Resolution Specialist

IMC(1 month ago)

OnsitePart TimeMedior$39,700 - $60,420Patient Financial Services (Revenue Service Center)

About this role

The Patient Resolution Specialist is a patient-facing role within the health system that serves as a liaison between patients and the Revenue Service Center. The position focuses on resolving billing and payment-related inquiries, providing accurate information about insurance and estimates, and helping ensure a positive patient experience. It supports the financial operations of the care site through payment handling and coordination with other departments.

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Required Skills

Customer Service
Collections
Billing
Insurance
Cashiering
Payments
Payment Plans
Estimates
Epic
Communication

+2 more

Qualifications

High School Diploma
GED

About IMC

intermountainhealthcare.org

Intermountain Health is a nonprofit, integrated healthcare system whose mission is helping people live the healthiest lives possible. It operates hospitals, clinics, primary and specialty care, telehealth, and health-plan services across the Intermountain West to deliver coordinated, patient-centered care. The organization emphasizes high quality, sustainable, and affordable care through data-driven practices, clinical innovation, and population-health initiatives. Patients and communities rely on Intermountain for its broad provider network, integrated care model, and focus on improving outcomes while lowering costs.

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