Customer Service Agent
SFA Societe Francaise des Asc(1 month ago)
About this role
A Customer Service Agent at KONE is the primary telephone contact for customers seeking service, spares, or information, using company systems to identify accounts and coordinate responses. The role supports KONE’s customer-facing operations by ensuring professional, timely communication and accurate recordkeeping.
Required Skills
- Call Handling
- Call Dispatching
- Data Entry
- Communication
- Customer Service
- Multilingual
- Problem Solving
- Report Writing
- Computer Literacy
- Telephone Etiquette
+1 more
Qualifications
- High School Diploma
- GED
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