KONE
KONE is seeking an Inbound Customer Service Agent to serve as the voice of the company, managing customer queries, complaints, and master data changes within its Moline, IL Operations Centre. This role involves resolving non-callout related topics, escalating specialized cases, interacting with technicians, identifying sales leads, and maintaining accurate customer records. The ideal candidate will thrive in a collaborative environment while supporting the global leader in elevator and escalator solutions.
We are a global leader in the elevator and escalator industry. At KONE, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KONE.
6% below the average for this role