Customer Service Agent
DXC Technology(2 months ago)
About this role
A Customer Service Agent at DXC works within the company's contract to support a major UK high street bank's personal lending business, interacting with customers about their loan accounts. The position is based at the Newcastle contact centre, operating 37.5 hours per week across a rotating shift pattern including weekends.
Required Skills
- Call Handling
- Customer Service
- GDPR
- Records Management
- First-Contact Resolution
- KPI Achievement
- Teamwork
- Time Management
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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