About this role
Probe CX is hiring a Customer Service Agent to provide empathetic and professional support for water utilities clients. The role involves handling inquiries, resolving billing issues, and ensuring regulatory compliance in a fast-paced environment. It offers opportunities for career growth and a strong focus on community connection and continuous learning.
Required Skills
- Communication
- Problem Solving
- Customer Service
- CRM
- Technology
- Active Listening
- Billing
- Follow-up
- Empathy
- Client Management
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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