Customer Service Agent
Raisin(1 month ago)
About this role
Raisin is a leading platform in the fintech industry, connecting consumers with banks to offer better interest rates and diversified refinancing options. The company operates across the US, EU, and UK markets, managing a substantial asset portfolio and a large customer base.
Required Skills
- Customer Service
- Financial Services
- Communication
- Problem Solving
- Data Security
- MS Office
- Google Workspace
- Cross-functional Collaboration
- Active Listening
- Solution-focused Support
About Raisin
raisin.comRaisin is an online marketplace that helps consumers compare and open high-yield savings accounts and certificates of deposit (CDs) from FDIC‑member banks and NCUA‑member credit unions. The platform aggregates top rates, lets users open accounts with as little as $1, and highlights bonus offers from partner institutions. Raisin emphasizes transparent rate comparison, easy online account opening, and deposit protection through its bank and credit union partners. It’s aimed at savers seeking higher returns without managing multiple direct relationships.
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