ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
BikesOnline US
The Customer Service Agent will provide online and VOIP support to US customers, handling order issues, returns, tracking, technical inquiries, and after‑sales assistance. The role involves responding to tickets, emails, chats, and calls, resolving escalations, and collaborating with internal teams to ensure a positive customer experience.
BikesOnline US is an e-commerce bike retailer that sells premium bicycles, parts, and accessories direct from manufacturers at competitive prices. The company combines online convenience with local-store service, offering tools like a size calculator, professional support, and bike assembly options. They provide free parts shipping over $99, bike shipping from about $39, and a 30-day return policy to simplify buying a bike online. Their positioning is “Ride more, for less,” emphasizing value, service, and easy delivery across the US.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BikesOnline US.
BikesOnline US didn’t post a salary, so this is our estimate from similar listings.
Technical Support Specialist – Entry Level
Sovos Compliance
Customer Care Representative
Lehigh White Cement Company
Norwegian Customer Support Agent
Soft2bet
Customer Care Representative
Lehigh White Cement Company
Customer Support Agent
Vault Outsourcing
Client Care Representative
8a7883c66c1fb052016c29ce6368087e