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© All Rights Reserved. ApplyBlast.com
8a7883c66c1fb052016c29ce6368087e
The Client Care Representative provides phone-based customer support to Access One's existing customer base, handling account inquiries, facilitating move, add, and change orders, and opening trouble tickets. The role involves Tier I troubleshooting for VOIP services, managing online chats and inbound emails, and ensuring timely follow-up with customers to resolve issues and maintain satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8a7883c66c1fb052016c29ce6368087e.
5% above the average for this role