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Customer Service Agent at H.B. Fuller - ApplyBlast

Customer Service Agent

H.B. Fuller

1 day ago

3.7 on Glassdoor

United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Agent serves as the primary point of contact for an assigned customer portfolio, managing the full order cycle from entry to fulfillment while ensuring on-time, in-full deliveries. This role involves resolving customer inquiries and complaints, maintaining accurate records in SAP, and collaborating with internal departments to support operational excellence and customer satisfaction.

Responsibilities

Manage customer order cycle from entry to fulfillment ensuring accuracy and satisfaction
Serve as primary point of contact for assigned customer portfolio resolving inquiries and disputes
Maintain accurate customer records and process invoice inquiries within SAP system

Skills

About H.B. Fuller

hbfuller.com

Headquarters

Vadnais Heights, Minnesota, United States

Company Size

5001-10000 employees

Founded

1887

View Profile

H.B. Fuller is a global adhesives and sealants manufacturer that delivers bonding solutions for industries such as aerospace, automotive, building and construction, packaging, and electronics. The company develops a broad portfolio of technologies—including hot melt adhesives, elastomers, butyl sealants, adhesive-coated tapes, and formaldehyde-free options—and supports customers through its technology centers and sustainability initiatives.