Progressive
The Customer Service Agent/Representative is a fully remote role within the Contact Center, responsible for receiving, investigating, and resolving customer inquiries via phone, email, chat, and other channels. The position primarily supports Veterans with the MDE process and related portals, requiring accurate documentation and timely resolution of issues. The role involves rotational shifts, mandatory training, and adherence to established policies and quality standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Progressive.