Overlake Medical Center & Clinics
The Customer Service Analyst II provides support to Overlake system users on or off campus, focusing on Hospital Information Services, server hardware, wireless, and hospital applications. The role involves troubleshooting and escalating issues, mentoring Customer Service Analyst I, and providing secondary support to an outside helpdesk vendor. The position requires strong customer service skills and the ability to diagnose and correct systems and user problems effectively.
Headquarters
Bellevue, Washington, United States
Company Size
1001-5000 employees
Founded
1960
Welcome to Overlake: Remarkable primary care, urgent care and specialty clinics. Proudly part of MultiCare. 65+ years of compassionate care across Puget Sound.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Overlake Medical Center & Clinics.
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