C0000161245P
The Customer Service Analyst, Senior provides support for business decisions impacting budget, service levels, and contact center staffing. This hybrid role involves scheduling, intraday planning, and on-call support for emergencies and technical events. The position requires problem-solving, data analysis, and issue management to optimize contact center operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for C0000161245P.