ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Real Time Analyst | Las Pinas at TaskUs - ApplyBlast

Real Time Analyst | Las Pinas

TaskUs

5 months ago

4.1 on Glassdoor

Las Pinas, Philippines

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Real Time Analyst at TaskUs monitors intraday contact center performance, manages forecast achievement, and ensures staffing alignment with real-time demand fluctuations. The role involves analyzing variances, reporting significant deviations to management, and adjusting schedules to optimize service levels and occupancy. This position requires strong numerical literacy and the ability to make proactive decisions based on live data trends.

Responsibilities

Monitor queue level performance and forecast variances in real time
Report significant operational deviations to WFM and management teams
Analyze forecast impacts and project trends for remaining shifts
Compile accurate intraday reports with proactive action recommendations
Update schedules based on real-time attendance and exception requests

Skills

Qualifications

Bachelor’s Degree in EconomicsBachelor’s Degree in MathematicsBachelor’s Degree in Engineering

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

View Profile

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.