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© All Rights Reserved. ApplyBlast.com
Productboard
The Customer Service Analyst provides technical support and quote/order management for industrial gears and gearboxes, bridging customers, outside sales, and internal engineering. This role involves diagnosing failures, scoping repairs, preparing technical quotes, and ensuring timely service delivery for rotating equipment. The position requires strong problem-solving skills and experience with ERP systems to manage customer inquiries and warranty claims.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2014
Productboard is the only comprehensive agentic product management system built for product makers. It helps teams understand customer needs, prioritize features, and ship the right products by centralizing feedback, synthesizing insights with AI, and building clear roadmaps aligned to business strategy. Its Spark agentic system automates tasks like feedback synthesis, competitive intelligence, and product brief creation, while integrations with development and collaboration tools support cross-functional planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Productboard.
Productboard didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role