National Geographic Society

Customer Service and Ticketing Supervisor

National Geographic Society(1 month ago)

Washington, DCOnsiteFull TimeManager$51,160 - $51,160Visitor Experience
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About this role

The Customer Service and Ticketing Supervisor supports the launch and ongoing visitor operations of the National Geographic Museum of Exploration at the Society’s renovated Base Camp headquarters in Washington, D.C. The role leads frontline ticketing and visitor support to ensure an excellent guest experience across museum admissions, memberships, and events. The position starts February 17, 2026 and requires schedule flexibility aligned to museum and event hours.

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Required Skills

  • Customer Service
  • Ticketing Systems
  • CRM
  • Team Supervision
  • Staff Scheduling
  • Cash Handling
  • Financial Records
  • Visitor Support
  • Event Staffing
  • Membership Services

+4 more

Qualifications

  • High School Diploma or GED
National Geographic Society

About National Geographic Society

nationalgeographic.org

The National Geographic Society is a global non-profit organization committed to exploring, illuminating, and protecting the wonder of our world.

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