8a7883c6902d77d3019092aff9be2644
The Customer Service Assistant Manager oversees daily call center operations, performance, and goals to ensure a consistent, positive customer experience. This leadership role focuses on driving first-call resolution, analyzing key performance indicators, and managing customer escalations. The position involves training and coaching staff while collaborating with leadership to improve processes and achieve department objectives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883c6902d77d3019092aff9be2644.
8a7883c6902d77d3019092aff9be2644 didn’t post a salary, so this is our estimate from similar listings.
41% below the average for this role