Customer Service Associate - Broker Tax & Trading (m/w/d) German speaking

Scalable GmbH

3 days ago

Berlin, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist at a Fintech company handles customer inquiries related to trading, portfolio management, and tax questions via phone, email, and chat. The role involves solving customer issues independently, collaborating with other departments, and continuously improving service quality.

Skills

About Scalable GmbH

scalable.capital

Scalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.