Client Success Manager Broker Tax & Trading (m/w/d) German speaking

Scalable GmbH

2 days ago

Berlin, Germany

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Support Specialist at a FinTech company in Munich or Berlin handles customer inquiries via phone, email, and chat, collaborates with other departments to resolve complex issues, and ensures customer satisfaction. The role involves continuous learning in the financial sector and working closely with product and operations teams to identify improvement opportunities.

Skills

About Scalable GmbH

scalable.capital

Scalable Capital is a German fintech that operates as a bank, online broker and robo-advisor. It combines automated wealth management (risk‑based, algorithmic portfolios) with brokerage and banking products, offering a free depot and trading‑flat‑rate options to trade stocks, ETFs, funds, cryptocurrencies and derivatives. The platform targets retail investors who want low‑cost, technology‑driven investing and automated portfolio management via web and mobile. Scalable emphasizes simple pricing, broad asset coverage and a user‑friendly digital experience.