Customer Service Associate

About this role

Responsibilities

• Own the accurate entry and active management of internal orders from receipt through fulfillment
• Manage consignment order support activities including distributing customer reporting and transferring files
• Maintain sales and error logs while coordinating with Finance to ensure consignment invoicing processes flow
• Manage interactions via email and telephone to ensure timely follow-up and resolution of customer issues
• Execute special projects and large-scale order change activities as assigned