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Customer Service Associate at Accenture - ApplyBlast

Customer Service Associate

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Customer Service Associate in Accenture's Retirement Solutions team manages institutional client satisfaction through daily administrative and operational support. The role involves handling US retirement plan documentation, processing monetary transactions, and providing tactical day-to-day assistance for defined contribution and benefit plans.

Responsibilities

Support plan sponsors and administrators on plan level activities
Review and update plan configuration fields
Handle involuntary distributions and lost earnings calculations
Coordinate audit support and Form 5500 filings
Maintain Salesforce records and resolve participant data issues

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.