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Customer Service Associate at Liberis - ApplyBlast

Customer Service Associate

Liberis

2 months ago

3.6 on Glassdoor

Mumbai, Maharashtra, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate at Salary Finance will handle customer inquiries via live chat and email, resolve issues related to loans, payments, and account updates, and ensure compliance with data protection regulations. The role involves maintaining accurate records, escalating complex problems, and contributing to process improvements within the customer operations team.

Responsibilities

Respond to customer inquiries via live chat and email
Diagnose and resolve loan and account related issues
Maintain accurate records in CRM and ensure compliance with GDPR

Skills

About Liberis

liberis.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2007

View Profile

Liberis is a fintech that helps small businesses access funding and embedded financial products through APIs and partner integrations. They provide revenue‑based financing and capital advances—often delivered as white‑label or platform‑embedded solutions—so marketplaces, software vendors and merchants can offer tailored funding at the point of need. Using data‑driven underwriting tied to business performance, Liberis emphasizes flexible, fast financing repaid as a percentage of future sales. Their mission is to unleash the power of small businesses by delivering the right financial products at the right moment.