oraclecloudinfrastructure
The Customer Service Associate provides exceptional customer service to ensure satisfaction and retention, focusing on first contact resolution and enhancing the customer interaction experience. This role involves resolving customer issues at the counter with professionalism, serving as the primary liaison for Net Promoter Score (NPS) initiatives, and analyzing results to improve guest satisfaction. The associate also supports staff by providing guidance, feedback, and coaching to meet customer needs and uphold corporate policies.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.