Customer Service – Call Center Representatives – Federal Client
Theconcoursegroup
About this role
The Concourse Group is seeking Customer Service Representatives to support a high-volume student services department for a federal client in Emmitsburg, Maryland. The role involves managing communications, processing requests, and maintaining student records in a fast-paced environment, with an emphasis on customer service and attention to detail.
Skills
Qualifications
About Theconcoursegroup
theconcoursegroup.comThe Concourse Group is a boutique leadership advisory and executive search firm that partners with growth-stage and established organizations to identify and place senior executives. It provides retained search, leadership assessment, succession planning, board advising, and bespoke leadership development programs tailored to sectors like technology, healthcare, and private equity. The firm emphasizes deep industry expertise, collaborative client partnerships, and evidence-based assessments to find mission-aligned leaders who accelerate organizational performance.
About Theconcoursegroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Theconcoursegroup.
Salary
$40k
per year
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